Shipping and Returns

Shipping to Switzerland

We use DHL or Post for domestic shippings. If the item is in stock as shown on the product itself it will be shipped within 24 hours and it will take ca. 24 hours for the courier to deliver it. We are able to offer Free Shipping for our local customer for orders from CHF 40.00 and for Refills (which will be sent via A-Post) For orders, which are not refills, below CHF 40.00 we charge a fee of 8.-

International Shippings

We use DHL, FedEx or Swiss Post for International Shippings. You will be informed about the Tracking
Number once the package has been sent. Note that Taxes of your country will be applied directly
by the carrier.

WORLDWIDE

We are happy to offer Worldwide Free Shipping for orders above CHF 400.00
For orders below CHF 400.00 the cost is: CHF 30.00

Available payment methods

Available payment methods in Switzerland: Credit Card (Stripe), Bank Transfer, Twint
Available payment methods Worldwide: Credit Card (Stripe), Bank Transfer
We must receive payment in advance before your order can be processed and the goods can be
dispatched, unless we have agreed otherwise in advance in writing.

Returns

We have a 15 days Return or Exchange Policy. If you are not happy with the item you have selected we will organize a pick up of the merchandise and refund within 7 days. Please make sure you return the product in perfect unused condition and with the complete packaging. We won't be able to Refund you if the product is damaged or parts of the packaging, papers, instruction of use, warranty are missing.